Careers > Supplier Partnerships Manager
Senior Account Manager
Dubai, UAE
Full Time
About Us:
Bamboo Card is the Middle East’s leading Digital Prepaid Products Distributor and Rewards Fulfillment agency. Committed to trust, dependability, and excellence, we’ve been revolutionizing local loyalty programs since 2018. Offering eGift Cards, Prepaid Cards, and Top-Ups, our strategic services, including a robust API and Client Portal, simplify and enhance the delivery of rewards.
Role Description:
We are seeking a highly analytical and experienced Senior Account Manager to join our dynamic team. In this role, you will manage key high-value clients, oversee a team of account managers, and work closely with the Commercial Director on strategy and major upsell opportunities. The ideal candidate will have a strong background in account management, excellent analytical skills, and experience with tools like Tableau and Power BI.
Responsibilities:
- Manage key high-value clients, ensuring their satisfaction and identifying upsell opportunities.
- Oversee a team of account managers, providing guidance, support, and performance feedback.
- Collaborate with the Director on strategy and major upsell opportunities.
- Utilize analytical tools such as Tableau and Power BI to create new models and reports for management.
- Develop and implement account management strategies to drive client retention and growth.
- Analyze client data to identify trends, opportunities, and areas for improvement.
- Prepare and present reports on account performance to senior management.
- Coordinate with other departments to ensure client needs are met and issues are resolved promptly.
- Stay updated on industry trends and best practices in account management.
- Foster strong relationships with clients, understanding their business needs and goals.
Skills and Qualifications:
- Proven experience as a Senior Account Manager or in a similar role.
- Strong analytical skills with experience in using tools like Tableau and Power BI.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- Ability to create and present detailed reports and models for management.
- Strong problem-solving skills and a proactive approach to account management.
- Experience in managing high-value clients and leading a team of account managers.
Benefits and Perks 🌟
🏖️ Escape to Paradise: Enjoy 22 working days of vacation leave plus bank holidays to recharge and explore your dream destinations.
🌐 Total Wellness Package: Experience peace of mind with comprehensive Advance Medical and Dental Health Insurance coverage.
🚀 Invest in Your Success: Unlock your potential with a generous USD1,000 annual Professional Development allowance,
empowering you to excel in your field through accredited studies.
🌟 Luxe Living: Elevate your lifestyle with an exclusive membership granting access to top-tier hotels, rejuvenating spas, and state-of-the-art gyms.
🎉 Bond Beyond Work: Forge lasting connections through Quarterly Team Socials, where camaraderie and fun take center stage.
🍽️ Celebratory Feasts: Join Welcome Lunches, a delightful tradition where your team gathers to celebrate new beginnings over delicious meals.
Ready to ride the waves of intricate partnerships, groove with cutting-edge solutions, and bring your unique vibe to a dynamic industry?
Join us as the Supplier Partnerships Manager! Be the spark that fuels growth and success for our partnerships and the entire company. 🚀🌟
Application Form 🌟