Free to use. Premium by default.
NO PLATFORM FEE. NO SETUP FEE. NO MONTHLY MINIMUM. EVERY FEATURE INCLUDED FROM DAY ONE: FX AT MID-MARKET RATES, MULTI-CHANNEL DELIVERY, DEDICATED SUPPORT, REGION-COMPLIANT INVOICING, FULL AUDIT TRAILS. YOU PAY FOR THE GIFT CARDS. WE DON'T CHARGE FOR THE SOFTWARE.
MOST REWARDS PLATFORMS CHARGE A PLATFORM FEE, A PER-SEAT LICENCE, OR A MONTHLY MINIMUM ON TOP OF THE GIFT CARDS YOU'RE ACTUALLY BUYING. WE DON'T. YOU PAY FOR THE CARDS YOU SEND. THE PLATFORM THAT GETS THEM THERE IS INCLUDED.
No platform fee
Browse the catalogue, build campaigns, manage your team, run reports, all for free. Forever.
No setup fee
Onboarding, integration, and 1-on-1 setup support are included.
No monthly minimum
If you don't send rewards in a given month, you don't pay anything. Your wallet balance carries over.
Volume scales with usage
The more you send through Bamboo, the better your terms get on face value across the catalogue.
EVERY FEATURE ON THIS PAGE IS INCLUDED WITH EVERY BAMBOO ACCOUNT. THERE IS NO "PRO" TIER TO UPGRADE TO, AND NO ADD-ONS THAT GATE THE THINGS YOU ACTUALLY NEED.
Money
Free FX conversions
Mid-market rates with no markup. Fund in any of 49 currencies, settle in any of 49 currencies. The rate you see on Google is the rate we use.
Huge volume discounts
The more you send, the better your terms get on face value. Discounts kick in automatically as your monthly volume grows.
Security & Compliance
Multi-layered security
GDPR + ISO 27001 compliant. Encrypted at rest and in transit. Per-transaction audit trail accessible any time.
Region-compliant invoicing
Invoicing and reporting that meets the standards your finance team works to, exportable on demand.
Reporting & Tools
Financial reporting
Spend by campaign, country, currency, or date range. CSV export. Region-compliant. Built for finance and procurement reviews.
Order tracking dashboard
Track every send in real time. Delivery status, recipient activity, and order-level detail, all searchable.
Catalogue & Delivery
3,500+ rewards options
Retail, gaming, travel, telecoms, prepaid: every category your team and your clients spend in. Updated in real time across 80+ countries.
Multiple delivery methods
Direct links, email, Excel/CSV upload, or API. Pick the method that fits your flow, different campaigns can use different methods.
Integration & Branding
Developer-friendly API
REST API with an OpenAPI 3.0 spec, webhooks with signed payloads, idempotency keys on every mutation, sandbox after agreement. Most teams ship in 2–4 weeks; some in one.
Customized branding
Your logo on the Portal. Branded delivery emails available on request for enterprise customers. Mini App and white-label integrations are fully branded by default.
Support
Dedicated enterprise customer support
24/7 enterprise support with a 2-hour first response and 24-hour resolution SLA. Real humans on the other side, even on Black Friday afternoon.
Dedicated recipient customer support
For end recipients receiving cards via Bamboo's link delivery, our support team handles redemption questions directly. Saves your team from playing helpdesk for someone else's gift card issue.
1-on-1 dedicated onboarding
A real human walks your team through setup, configuration, and first campaigns. No self-serve maze.
TOP UP YOUR BAMBOO WALLET ONCE, THEN SPEND AGAINST IT ACROSS EVERY CAMPAIGN. THREE FUNDING METHODS, THREE DIFFERENT SPEEDS, PICK WHAT FITS.
Bank transfer
Mid-market rates with no markup. Fund in any of 49 currencies, settle in any of 49 currencies. The rate you see on Google is the rate we use.
PayPal
GDPR + ISO 27001 compliant. Encrypted at rest and in transit. Per-transaction audit trail accessible any time.
Credit or debit card
Best for smaller orders, urgent funding, or teams without bank-transfer authority. The fee is pass-through, Bamboo doesn't mark it up.
Higher volumes earn better terms. Two tiers describe the shape of how this works.
Standard volume
Discounts on face value start kicking in automatically as your monthly volume grows. The exact tiers and thresholds are agreed during commercial onboarding: terms are based on your category mix and projected volume, not a one-size-fits-all rate card.
Dedicated account manager
A named contact who knows your account, your campaigns, your renewal cycle, and your finance team. One human, one Slack channel, one point of escalation.
Exclusive enterprise pricing
Custom commercial terms beyond the standard volume tiers, negotiated against your specific spend pattern, brand mix, and contract length.
White-glove onboarding and integration
Direct involvement from solutions engineering and account management, on your timeline and your priorities.
Ready to send rewards without paying for software?
1,000+ BUSINESSES ALREADY DO. TALK TO OUR TEAM ABOUT YOUR SITUATION: WE'LL WALK THROUGH THE COMMERCIAL TERMS THAT FIT YOUR VOLUME.
Ready to send rewards without paying for software?
1,000+ BUSINESSES ALREADY DO. TALK TO OUR TEAM ABOUT YOUR SITUATION: WE'LL WALK THROUGH THE COMMERCIAL TERMS THAT FIT YOUR VOLUME.